Assistant Store Manager: Lead Team & Store Excellence

Ross Stores, Inc.; Dublin (CA); On-site; CAD 44,570 - 69,761; Full time

Job summary

Ross Stores, Inc. is seeking an Assistant Store Manager to oversee daily operations at a Canadian location. You will supervise Associates, optimize staffing, control expenses, and ensure superior customer service.

This role requires at least two years in retail management, strong leadership, and the ability to work evenings and weekends. Ross emphasizes a safe, inclusive environment and community focus.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgement.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations used in retail.

Responsibilities

• Lead all store operations as assigned by the Store Manager.
• Supervise and coach non-exempt Associates to ensure excellent customer service.
• Analyze store reports to manage controllable expenses and performance.
• Schedule Associates to meet business objectives and ensure compliance.
• Maintain safety and cleanliness throughout the store.

Skills

Store Management

Leadership

Communication

Task Prioritization

Independent Judgment

Customer Service

English Fluency

Evenings & Weekends

Retail Math

Job description

Ross Stores, Inc. is seeking an Assistant Store Manager to oversee daily operations at a Canadian location. You will supervise Associates, optimize staffing, control expenses, and ensure superior customer service.

This role requires at least two years in retail management, strong leadership, and the ability to work evenings and weekends. Ross emphasizes a safe, inclusive environment and community focus.