Assistant Store Manager - Lead Team & Elevate Customer Experience

Athleta; Reston (VA); On-site; USD 2,769,000 - 3,747,000; Full time

Benefits offered by this job

Merchandise discount

Job summary

Athleta is seeking an Assistant Manager to lead store teams and deliver a best-in-class customer experience in Reston, VA. You will drive sales growth, oversee product operations and merchandising, and mentor a high-performing team to meet performance goals.

As a pivotal member of the management team, you will train and empower Leads, Experts and Brand Associates, ensuring operational excellence and a seamless omni-channel experience for customers across all touchpoints.

Qualifications

• 1–3 years of retail management experience.
• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Able to lead and coach a team to achieve store goals.

Responsibilities

• Drive profitable sales growth through store operations, merchandising and talent development.
• Support execution of store strategy to achieve performance goals.
• Coach Leads, Experts and Brand Associates to deliver best-in-class service.
• Recruit, hire and develop Brand Associates and Experts.
• Own assigned area of responsibility and ensure SOPs are followed.
• Lead service leadership duties and maintain brand standards.
• Represent the brand and stay aware of the retail landscape.
• Promote community involvement and omni-channel experiences.
• Ensure compliance with company policies and procedures.

Skills

Retail management

Customer service

Communication

Education

High school diploma or equivalent

Tools

Retail technology

Job description

Athleta is seeking an Assistant Manager to lead store teams and deliver a best-in-class customer experience in Reston, VA. You will drive sales growth, oversee product operations and merchandising, and mentor a high-performing team to meet performance goals.

As a pivotal member of the management team, you will train and empower Leads, Experts and Brand Associates, ensuring operational excellence and a seamless omni-channel experience for customers across all touchpoints.