Assistant Store Manager: Lead Team & Drive Sales

Shoe Carnival, Inc.; Des Moines (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Shoe Carnival, Inc. is seeking an energetic Assistant Store Manager in Des Moines, IA to help oversee daily store operations.

In this full-time role, you’ll serve as a key holder, lead by example, and support the team to deliver a fun, customer-first shopping experience. You will open/close the store, supervise associates, and contribute to loss prevention while maintaining excellent customer service and store presentation.

Qualifications

• 2+ years of retail or customer service experience (implied)
• Previous supervisory experience is a plus
• Key Carrier Certification within 60 days is encouraged (implies formal knowledge)

Responsibilities

• Open and close the store as a key holder
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation

Skills

Leadership

Customer service

Communication

Team training

Cash handling

Visual merchandising

Problem solving

Job description

Shoe Carnival, Inc. is seeking an energetic Assistant Store Manager in Des Moines, IA to help oversee daily store operations.

In this full-time role, you’ll serve as a key holder, lead by example, and support the team to deliver a fun, customer-first shopping experience. You will open/close the store, supervise associates, and contribute to loss prevention while maintaining excellent customer service and store presentation.