Retail Team Lead: Daily Pay & Hands-on Leadership

Pho Prime, LLC; Des Moines (IA); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Daily pay

Job summary

Shoe Carnival in Des Moines, IA is seeking an Assistant Store Manager to help oversee daily store operations and lead the team in delivering a high-energy, customer-first experience.

This full-time role requires strong leadership, excellent communication, and at least 2 years of retail or customer service experience. You will open/close, supervise staff, manage cash and losses, and support training.

Qualifications

• 2+ years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Customer service

Communication

Team supervision

Flexibility

Job description

Shoe Carnival in Des Moines, IA is seeking an Assistant Store Manager to help oversee daily store operations and lead the team in delivering a high-energy, customer-first experience.

This full-time role requires strong leadership, excellent communication, and at least 2 years of retail or customer service experience. You will open/close, supervise staff, manage cash and losses, and support training.