Assistant Store Manager: Lead Team & Customer Experience

dollartree; Xenia (OH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Xenia, OH is hiring an Assistant Store Manager to support operations, customer service, and team development. You will assist with daily store activities, lead associates, and ensure a safe, welcoming shopping environment.

This full-time role requires strong communication, reliability, and the ability to manage tasks like merchandising, payroll, and loss prevention while maintaining store standards.

Qualifications

• Strong customer service orientation and ability to address questions with empathy.
• Excellent written and verbal communication skills.
• Ability to lead a diverse team and coach store associates.
• Familiarity with retail operations, merchandising, and loss prevention.
• Ability to prioritize tasks and adapt to a fast-paced environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional displays and fixtures for maximum impact.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits.
• Maintain a clean, well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety policies and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service excellence

Communication skills

Team leadership

Retail operations

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree in Xenia, OH is hiring an Assistant Store Manager to support operations, customer service, and team development. You will assist with daily store activities, lead associates, and ensure a safe, welcoming shopping environment.

This full-time role requires strong communication, reliability, and the ability to manage tasks like merchandising, payroll, and loss prevention while maintaining store standards.