Assistant Store Manager: Lead Team & Customer Experience

R551US The Finish Line, Inc.; Rocky Mount (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences in a fast-paced retail environment.

You will shape store success with autonomy, drive sales through merchandising and promotions, and ensure compliance with policies while maintaining a safe and welcoming store culture.

Qualifications

• Proven experience leading a retail team and meeting sales targets.
• Strong leadership, communication, and organizational skills.
• Experience delivering excellent customer service and store operations management.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment.
• Create an exceptional customer experience by addressing needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Oversee daily operations: inventory, visual merchandising, and store maintenance; ensure policy compliance.
• Manage store budgets, control expenses, and analyze sales data to improve performance.
• Implement local marketing initiatives and build relationships with the community.
• Identify opportunities for improvement and implement innovative solutions.
• Support additional duties and projects as required.

Skills

Retail store manager experience

Leadership

Customer-centric

Analytical skills

Flexibility

Tech-savvy

Education

High school diploma or GED

Equivalent education/experience mix

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences in a fast-paced retail environment.

You will shape store success with autonomy, drive sales through merchandising and promotions, and ensure compliance with policies while maintaining a safe and welcoming store culture.