Assistant Store Manager: Lead Team & Customer Experience

O'Reilly Auto Parts; Danbury (CT); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Competitive wages

Stock Purchase Plan

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager in Danbury, CT to support the Store Manager across sales, customer service, and store operations. You will lead the team during the manager's absence and during opposing shifts, driving service excellence and store performance.

The role requires Sales Specialist Training, Assistant Manager Certification, and RSS Certification, with bilingual Spanish encouraged. O’Reilly emphasizes internal growth and strong employee development.

Qualifications

• Sales Specialist Training and Manager Certifications are required.
• Bilingual candidates encouraged to apply, Spanish preferred.
• O’Reilly Auto Parts promotes from within and supports career growth.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise retail showroom customer service levels and implement service programs.
• Ensure staffing during peak hours and mentor team members toward goals and training compliance.
• Assist store manager with recruiting, interviewing, and selecting qualified team members.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Bilingual (Spanish) encouraged

Customer service excellence

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager in Danbury, CT to support the Store Manager across sales, customer service, and store operations. You will lead the team during the manager's absence and during opposing shifts, driving service excellence and store performance.

The role requires Sales Specialist Training, Assistant Manager Certification, and RSS Certification, with bilingual Spanish encouraged. O’Reilly emphasizes internal growth and strong employee development.