Assistant Store Manager: Lead Team & Customer Experience

Gas-N-Wash; Crest Hill (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Paid time off

Career advancement opportunities

Job summary

Gas-N-Wash is seeking a Store Supervisor in Crest Hill, IL to support daily operations and drive store performance. You will supervise and train staff, deliver excellent customer service, and manage cash and shift reconciliation.

The role includes promoting the loyalty program, maintaining store standards, and overseeing inventory and safety procedures. Travel to multiple Gas N Wash locations may be required for training and business needs.

Qualifications

• Must be 21+ years old.
• 3+ years customer service supervisory experience (retail experience preferred).
• Must have a valid Driver’s License and reliable transportation with the ability to travel to various Gas N Wash locations for training purposes.

Responsibilities

• Support the Store Manager in daily store operations and overall performance.
• Supervise, train, and motivate team members.
• Provide excellent customer service and resolve customer concerns.
• Oversee cash handling, register operations, and shift reconciliation.
• Promote and drive enrollment in the Gas N Wash rewards/loyalty program.
• Ensure store cleanliness, organization, and compliance with company standards.
• Assist with inventory management, ordering, and stock control.
• Enforce company policies and safety procedures.
• Ensures that all necessary store reports and paperwork are completed accurately.
• Assist with opening and closing procedures.
• Handles escalated customer concerns and emergencies in absence of the General Manager.

Skills

Leadership

Team management

Communication

Problem solving

Multitasking

Reliability

Organization

Detail orientation

Shift flexibility

Education

High school diploma or equivalent

Job description

Gas-N-Wash is seeking a Store Supervisor in Crest Hill, IL to support daily operations and drive store performance. You will supervise and train staff, deliver excellent customer service, and manage cash and shift reconciliation.

The role includes promoting the loyalty program, maintaining store standards, and overseeing inventory and safety procedures. Travel to multiple Gas N Wash locations may be required for training and business needs.