Assistant Manager - Retail Store Ops & Team Leadership

Gas N Wash; Crest Hill, Northern (IL, KY); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Paid time off

Career advancement opportunities

Job summary

Gas N Wash in Crest Hill, IL is seeking a Store Supervisor to support the Store Manager in daily operations and drive performance. You will supervise and train team members, deliver excellent customer service, manage cash handling, and ensure safety and cleanliness across the store.

This role requires 3+ years of customer service supervisory experience, strong leadership, and availability for weekends and evenings.

Qualifications

• Minimum 3+ years customer service supervisory experience (retail experience preferred).
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Reliable, organized, and detail-oriented.

Responsibilities

• Support the Store Manager in daily store operations and overall performance.
• Supervise, train, and motivate team members.
• Provide excellent customer service and resolve customer concerns.
• Oversee cash handling, register operations, and shift reconciliation.
• Promote and drive enrollment in the Gas N Wash rewards/loyalty program.
• Ensure store cleanliness, organization, and compliance with company standards.
• Assist with inventory management, ordering, and stock control.
• Enforce company policies and safety procedures.
• Ensures that all necessary store reports and paperwork are completed accurately.
• Assist with opening and closing procedures.
• Handles escalated customer concerns and emergencies in absence of the General Manager.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Multitasking

Reliability

Customer service

Education

High school diploma

Job description

Gas N Wash in Crest Hill, IL is seeking a Store Supervisor to support the Store Manager in daily operations and drive performance. You will supervise and train team members, deliver excellent customer service, manage cash handling, and ensure safety and cleanliness across the store.

This role requires 3+ years of customer service supervisory experience, strong leadership, and availability for weekends and evenings.