Assistant Store Manager: Lead Store & Customer Experience

Dollar General; Rockford (IL); On-site; USD 22,000 - 23,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. You will assist with supervision, merchandise presentation, deposits, and cashiering while maximizing profitability and protecting assets.

Responsibilities include leading customer service, scheduling employees, inventory control, and ensuring policy compliance. The role supports the Store Manager and requires strong communication and organizational skills.

Qualifications

• High school diploma or equivalent strongly preferred.
• Retail experience and supervisory exposure preferred.
• Ability to drive own vehicle to the bank for deposits.

Responsibilities

• Provide superior customer service leadership and operate the cash register.
• Open and close the store a minimum of two days per week.
• Assist with scheduling, training, safety meetings, and policy compliance.
• Manage merchandise including restocking and planograms.
• Maintain inventory accuracy and cash controls; process refunds/overrides.
• Support Store Manager in absence and store supervision.

Skills

Interpersonal communication

Written communication

Cash handling

Store operations

Scheduling

Training

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. You will assist with supervision, merchandise presentation, deposits, and cashiering while maximizing profitability and protecting assets.

Responsibilities include leading customer service, scheduling employees, inventory control, and ensuring policy compliance. The role supports the Store Manager and requires strong communication and organizational skills.