Assistant Store Manager: Lead, Sell, Serve Customers

R301US Hibbett Retail, Inc.; Shreveport (LA); On-site; USD 35,818,000 - 37,195,000; Full time

Job summary

Hibbett I City Gear in Shreveport, LA is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service excellence. The role requires knowledge of product areas and adherence to company policies.

You will supervise during the Store Manager's absence, help with scheduling, training, and performance evaluations, and strive to maximize profitability while delivering outstanding service.

Qualifications

• Experience in retail, footwear and athletic apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team player with initiative and selling ability.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Stand in for Store Manager in their absence.
• Lead recruiting, training, and evaluation of personnel.
• Provide knowledge and guidance to staff and customers.
• Ensure inventory, sales stats, and expenses support profitability.
• Deliver extraordinary customer service per manuals.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Detail-oriented

Job description

Hibbett I City Gear in Shreveport, LA is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service excellence. The role requires knowledge of product areas and adherence to company policies.

You will supervise during the Store Manager's absence, help with scheduling, training, and performance evaluations, and strive to maximize profitability while delivering outstanding service.