Assistant Store Manager — Lead Sales & Team Growth

Lush Handmade Cosmetics; Germantown (TN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Store discount

Growth from within

Unique store culture

Professional development

Job summary

Lush Handmade Cosmetics in Germantown, TN is seeking an Assistant Manager to drive customer experience and store performance. You will lead a team, model Lush leadership practices, and support the Shop Manager in daily operations and sales goals.

The role emphasizes brand values, product knowledge, and exceptional service, with opportunities for growth through internal promotion in a dynamic, inclusive retail environment.

Qualifications

• 1-3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends.

Responsibilities

• Sales & Customer Experience: exceed daily sales goals and ensure a unique and inclusive customer experience.
• Building the Brand: educate customers on brand values and ethical practices.
• Product Passion: deepen product knowledge and make informed recommendations.
• Driving Sales: use metrics and budgets to drive profitable results.
• Team Leadership: support and develop staff, lead by example.

Skills

Retail management

Customer service

Communication

Time management

Leadership

Analytical thinking

Tools

Excel

Microsoft Office

Job description

Lush Handmade Cosmetics in Germantown, TN is seeking an Assistant Manager to drive customer experience and store performance. You will lead a team, model Lush leadership practices, and support the Shop Manager in daily operations and sales goals.

The role emphasizes brand values, product knowledge, and exceptional service, with opportunities for growth through internal promotion in a dynamic, inclusive retail environment.