Assistant Store Manager: Lead Sales & Service

JD Sports NA; Stone Mountain (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Stone Mountain, GA is seeking an Assistant Manager to support the Store Manager in achieving store goals, overseeing daily operations, and delivering outstanding customer service.

This role requires knowledge of product areas, ability to train staff, manage inventory, and promote merchandise. FLSA non-exempt status applies; the position reports to the Store Manager and supports a fast-paced retail environment.

Qualifications

• Experience in retail footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Team-player who delivers outstanding customer service.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Supervise in the Store Manager's absence and carry out responsibilities.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department tasks meet standards.
• Deliver extraordinary customer service and promote merchandise.
• Adhere to all company policies and procedures.
• Help recruit, train, and evaluate store personnel.

Skills

Customer service

Communication

Teamwork

Attention to detail

Self-starter

Job description

Hibbett I City Gear in Stone Mountain, GA is seeking an Assistant Manager to support the Store Manager in achieving store goals, overseeing daily operations, and delivering outstanding customer service.

This role requires knowledge of product areas, ability to train staff, manage inventory, and promote merchandise. FLSA non-exempt status applies; the position reports to the Store Manager and supports a fast-paced retail environment.