Assistant Store Manager — Lead Sales & Service

Total Wine & More; Boca Raton (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans (medical, dental, in

Vision coverage

401(k)

HSA

FSA

Disability & life insurance

Paid parental leave

Pet insurance

Critical illness insurance

Accident insurance

Home and auto insurance

College tuition assistance

Career development

Product training

Consumer classes

Job summary

Total Wine & More in Boca Raton, FL is hiring an Assistant Store Manager to grow the brand by delivering best-in-class service and building a sales-focused culture. You will lead a team, manage operations, payroll, inventory, and customer service while ensuring compliance with alcohol laws and maintaining vendor relationships.

You will report to the Store Manager, support day-to-day operations, and contribute to expanding our customer base with a strong service mindset and product knowledge.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1–3 years of work experience, 2+ years in a managerial or supervisory role in retail.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs)
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills
• Support day-to-day operations, including payroll, inventory, merchandising and shrink
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Help maintain vendor relationships to support store and inventory objectives
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Perform other duties as assigned

Skills

Sales leadership

Customer service

Staff coaching

POS systems

Inventory management

Education

Bachelor's degree preferred

Tools

POS systems

Inventory software

Job description

Total Wine & More in Boca Raton, FL is hiring an Assistant Store Manager to grow the brand by delivering best-in-class service and building a sales-focused culture. You will lead a team, manage operations, payroll, inventory, and customer service while ensuring compliance with alcohol laws and maintaining vendor relationships.

You will report to the Store Manager, support day-to-day operations, and contribute to expanding our customer base with a strong service mindset and product knowledge.