Assistant Store Manager - Lead Sales & Customer Service

JD Sports NA; Greeneville (TN); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Greeneville, TN is seeking an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager, supervise staff, and help promote merchandise while maintaining policies and procedures.

The role requires leadership in the absence of the Store Manager, with a focus on selling, restocking, merchandising, and scheduling. Adeptness in inventory, customer service, and team coordination is essential.

Qualifications

• Retail experience in footwear/apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team player with initiative and attention to detail.

Responsibilities

• Assist Store Manager in controlling store assets.
• Assist in selling, restocking, merchandising, ordering, and scheduling.
• Take full store responsibility in Store Manager's absence.
• Supervise recruitment, training, and evaluation of staff.
• Ensure quality customer service and assist customers across departments.
• Monitor inventory movements and sales trends to protect profitability.

Skills

Customer service

Team leadership

Cash handling

Merchandising

Job description

Hibbett I City Gear in Greeneville, TN is seeking an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager, supervise staff, and help promote merchandise while maintaining policies and procedures.

The role requires leadership in the absence of the Store Manager, with a focus on selling, restocking, merchandising, and scheduling. Adeptness in inventory, customer service, and team coordination is essential.