Assistant Store Manager: Lead Sales & Customer Experience

Ralph Lauren; Edina (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Ralph Lauren in Edina, MN seeks an experienced Store Leader to drive a memorable shopping experience while maximizing revenue and profit. You will lead the sales floor, coach staff, and partner with the General Manager to guide store performance and culture.

Responsibilities include achieving sales and margin goals, recruiting and developing staff, and coordinating with buying teams on high-potential items and promotions. Strong communication is essential.

Qualifications

• Strong verbal and written communication skills.
• Ability to guide teams toward goals with motivation and development.
• Proven experience in driving sales and profits in a retail setting.
• Experience supervising and mentoring staff to meet targets.
• Comfort with using standard office software (Word/Excel/PowerPoint/Outlook).

Responsibilities

• Responsible for sales and profit performance in the store or department.
• Ensure that sales and margin goals are met and assist in budget monitoring.
• Set individual sales goals for associates and supervise staff.
• Maintain a welcoming environment that drives customer traffic and loyalty.
• Coach staff and implement service standards while upholding policies.
• Provide feedback to buying/allocation teams on high-potential items.
• Lead visual presentation and loss prevention initiatives.
• Recruit, supervise, and develop staff; fill open roles promptly.
• Collaborate with senior management on promotions and strategy.

Skills

Leadership

Sales management

Customer service

Negotiation

Communication

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ralph Lauren in Edina, MN seeks an experienced Store Leader to drive a memorable shopping experience while maximizing revenue and profit. You will lead the sales floor, coach staff, and partner with the General Manager to guide store performance and culture.

Responsibilities include achieving sales and margin goals, recruiting and developing staff, and coordinating with buying teams on high-potential items and promotions. Strong communication is essential.