Assistant Store Manager — Lead Ops, Sales & Service

MINISO USA; North Riverside (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

MINISO USA is seeking an Assistant Store Manager to support the Store Manager in daily operations, customer service, and driving store performance.

You will coach team members, manage merchandising and inventory, handle scheduling, and ensure adherence to company policies while delivering a first-class shopping experience. This role also involves promoting the membership program and developing trainees toward sales targets.

Qualifications

• High school diploma or equivalent required.
• 1+ years of retail management experience.
• Associate degree or higher preferred in related fields.

Responsibilities

• Lead a team of Shift Leads and Sales Associates.
• Promote Miniso mission and values in everyday actions.
• Ensure customer service excellence and merchandising standards.
• Drive sales performance and inventory management.
• Assist in recruitment, staffing, and retention.
• Manage cash handling and store safety.

Skills

Leadership

Customer management

Communication

Organizational skills

Education

High school diploma or equivalent

Associate degree or higher preferred

Job description

MINISO USA is seeking an Assistant Store Manager to support the Store Manager in daily operations, customer service, and driving store performance.

You will coach team members, manage merchandising and inventory, handle scheduling, and ensure adherence to company policies while delivering a first-class shopping experience. This role also involves promoting the membership program and developing trainees toward sales targets.