Assistant Store Manager - Lead Ops & Guest Service

Shoe Station; Rapid City (SD); In loco; USD 22.000 - 25.000; Tempo pieno

Descrizione del lavoro

Shoe Station in Rapid City, SD is seeking an energetic Assistant Store Manager to oversee daily store operations as a key holder. This full-time role supports the General Manager, drives sales goals, and helps maintain a friendly, customer-first environment.

You will train associates, supervise daily tasks, manage cash and safety procedures, assist with visual merchandising, and handle customer service issues.

Competenze

• Retail or customer service experience of at least 2 years.
• Willing to work nights, weekends, and holidays.
• Must be 18+ and able to obtain Key Carrier Certification within 60 days.

Mansioni

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Conoscenze

Leadership

Customer service

Communication

Retail experience

Key Carrier Certification

Descrizione del lavoro

Shoe Station in Rapid City, SD is seeking an energetic Assistant Store Manager to oversee daily store operations as a key holder. This full-time role supports the General Manager, drives sales goals, and helps maintain a friendly, customer-first environment.

You will train associates, supervise daily tasks, manage cash and safety procedures, assist with visual merchandising, and handle customer service issues.