Assistant Store Manager — Lead & Elevate Customer Experience

Shoe Carnival, Inc.; Fargo (ND); On-site; USD 38,000 - 54,000; Full time

Job summary

Shoe Station in Fargo, North Dakota is seeking an Assistant Store Manager who is dependable, energetic, and ready to lead daily store operations. As a key holder, you will set a positive example and help drive a customer-first environment while supporting the General Manager.

You will oversee service standards, train associates, manage tasks, and assist with merchandising and cash handling. The role offers full-time hours and opportunities for growth in retail leadership.

Qualifications

• Minimum 2 years in retail or customer service.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Customer service

Team supervision

Key Carrier Certification within 60?60

Job description

Shoe Station in Fargo, North Dakota is seeking an Assistant Store Manager who is dependable, energetic, and ready to lead daily store operations. As a key holder, you will set a positive example and help drive a customer-first environment while supporting the General Manager.

You will oversee service standards, train associates, manage tasks, and assist with merchandising and cash handling. The role offers full-time hours and opportunities for growth in retail leadership.