Assistant Store Manager - Lead Ops, Growth & Bonuses

Lids; Okemos (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement plan

Employee discount and perks

Paid Time Off

Bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead store operations, foster a customer-focused environment, and ensure high performance and adherence to company standards. This role reports to the Store Manager and drives KPIs through sales, service, and merchandising execution.

The position requires strong leadership, experience in retail operations, and the ability to manage staffing, training, and compliance across store functions.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work independently without supervision.

Responsibilities

• Act as Manager on duty for scheduling, customer complaints, and other operational issues.
• Manage store associates through training programs, goal setting, and follow-up.
• Administer progressive discipline, including verbal and written warnings.
• Engage team members in a productive environment and link their work to company objectives.
• Maintain respectful, inclusive workplace and adhere to brand standards.
• Schedule staff and manage staffing during peak periods.
• Assist in recruiting and training new personnel.
• Ensure compliance with policies, procedures, and inventory controls.
• Perform additional duties as assigned.

Skills

Sales results

Communication skills

Independence

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead store operations, foster a customer-focused environment, and ensure high performance and adherence to company standards. This role reports to the Store Manager and drives KPIs through sales, service, and merchandising execution.

The position requires strong leadership, experience in retail operations, and the ability to manage staffing, training, and compliance across store functions.