Assistant Store Manager — Lead & Earn Uncapped Bonuses

Lids; Scranton (Lackawanna County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead store operations and drive customer-centric service in a fast-paced retail environment. You will oversee scheduling, training, and performance, while ensuring a welcoming atmosphere and strong team engagement.

The role emphasizes coaching, sales accountability, and adherence to company standards, with opportunities for advancement within a collaborative team-based culture.

Qualifications

• Proven ability to lead store teams and manage scheduling.
• Strong customer service and conflict-resolution skills.
• Experience implementing training and development programs.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead selling strategy to hit KPIs and sales targets.
• Maintain cash handling and till accuracy.
• Ensure proper store operations and adherence to policies.

Skills

Customer service

Leadership

Communication

Team management

Tools

MPOS

Lids Custom

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead store operations and drive customer-centric service in a fast-paced retail environment. You will oversee scheduling, training, and performance, while ensuring a welcoming atmosphere and strong team engagement.

The role emphasizes coaching, sales accountability, and adherence to company standards, with opportunities for advancement within a collaborative team-based culture.