Assistant Store Manager: Lead Ops, Customer Experience

Crosby’s Stores; Town of Amherst, Northern (NY, KY); Hybrid; USD 52,000 - 74,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

401K & Paid Time Off

Leadership Paid Training Program

Career growth opportunities

Company Discounts

Fuel Discounts

Scholarship Opportunity

Employee Assistance Program

Job summary

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader in delivering exceptional customer service. You’ll supervise staff, ensure high standards, and promote a welcoming, efficient shopping environment.

The role includes managing inventory, scheduling, and basic payroll tasks while maintaining safety and brand standards. A strong focus on customer satisfaction and team collaboration is essential.

Qualifications

• At least 21 years old and eligible to work in the US.
• High School Diploma or equivalent is required.
• Able to work 40 hours per week, including weekends.
• Serve Safe certification is preferred.

Responsibilities

• Deliver friendly, professional service to customers.
• Oversee daily operations to ensure efficiency and profitability.
• Train, coach, and support store associates.
• Assist with scheduling, payroll, and cash handling.
• Maintain store cleanliness and safety standards.

Skills

Team leadership

Cash handling

POS systems

Merchandising

Communication

Education

High School Diploma or equivalent

Job description

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader in delivering exceptional customer service. You’ll supervise staff, ensure high standards, and promote a welcoming, efficient shopping environment.

The role includes managing inventory, scheduling, and basic payroll tasks while maintaining safety and brand standards. A strong focus on customer satisfaction and team collaboration is essential.