Assistant Store Manager: Lead Ops & Customer Experience

dollartree

Conroe (TX)

On-site

USD 42,000 - 54,000

Full time

3 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Family Dollar in Conroe, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and ensure merchandise movement from delivery to sales floor.

The role emphasizes leadership, training Store Associates, and upholding company standards, with a focus on safety and customer satisfaction.

Qualifications

  • High school diploma or equivalent required or preferred.
  • Store management experience in retail, grocery, or drug store preferred.
  • Ability to lift up to 55 lbs and perform physically active duties.
  • Strong communication, interpersonal, and written skills required.
  • Ability to work in a high-energy, team environment.
  • Exceptional customer service, organizational, and communication skills.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address questions or concerns.
  • Help organize and transfer merchandise from delivery to stockroom and sales floor.
  • Perform opening and closing procedures as needed.
  • Process corporate directives related to store activities.
  • Maintain promotional effectiveness of fixtures and displays.
  • Assist in ordering merchandise, processing damaged items, payroll, scheduling, and cash deposits.
  • Maintain a clean, well-stocked store and organized stockroom.
  • Protect and secure all company assets including store cash.
  • Adhere to safety policies and ensure staff follow procedures.
  • Help Store Manager supervise, train, and develop Store Associates.
  • Maintain a positive, safe, respectful environment with customers and staff.
  • Maintain store cleanliness including bathrooms, floors, trash, and neatness.
  • Other duties as assigned.

Skills

Store management
Customer service
Communication
Team environment
Problem solving
Decision making
Written skills
Physical ability

Education

High school diploma or equivalent

Job description

Family Dollar in Conroe, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and ensure merchandise movement from delivery to sales floor.

The role emphasizes leadership, training Store Associates, and upholding company standards, with a focus on safety and customer satisfaction.

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