Assistant Store Manager — Lead Ops & Customer Experience

Family Dollar; Columbia (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Columbia, SC is seeking an Assistant Store Manager to help run daily operations, assist customers, and develop the store team.

You will manage merchandise flow, support opening/closing, and ensure policy adherence, safety, and loss prevention while maintaining a welcoming, high-performing environment. This role emphasizes teamwork, communication, and hands-on leadership to deliver a great shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail is preferred.
• Ability to lift up to 55 lbs and perform physical tasks as required.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational, and problem-solving skills.
• Ability to follow procedures, safety guidelines, and policies.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Store management experience

Customer service

Team development

Strong communication

Physical task ability

Problem solving

Safety compliance

Education

High school diploma or equivalent

Job description

Family Dollar in Columbia, SC is seeking an Assistant Store Manager to help run daily operations, assist customers, and develop the store team.

You will manage merchandise flow, support opening/closing, and ensure policy adherence, safety, and loss prevention while maintaining a welcoming, high-performing environment. This role emphasizes teamwork, communication, and hands-on leadership to deliver a great shopping experience.