Assistant Store Manager — Lead Operations & Service

Family Dollar; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Durham, NC is seeking an Assistant Store Manager to help with store operations, customer service and team development. You will assist with daily activities, support customers, organize merchandise, and help manage openings and closings.

This role requires strong communication, a high-energy team mindset, and the ability to handle payroll, scheduling, and loss prevention tasks while maintaining a safe, welcoming store environment.

Qualifications

• High school diploma preferred.
• Store management experience in retail, grocery, or drug store preferred.
• Able to lift up to 55 lbs and perform physical duties.
• Strong communication and customer service skills required.
• Ability to work in a high-energy, team environment.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise and loss prevention.
• Maintain clean, well-stocked, organized store areas.
• Protect company assets including cash.
• Adhere to safety policies and store procedures.
• Help supervise and develop Store Associates.
• Maintain a positive, safe, and respectful environment.
• Ensure bathrooms and store areas are clean and presentable.

Skills

Store management

Customer service

Communication skills

Team development

Physical fitness

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Durham, NC is seeking an Assistant Store Manager to help with store operations, customer service and team development. You will assist with daily activities, support customers, organize merchandise, and help manage openings and closings.

This role requires strong communication, a high-energy team mindset, and the ability to handle payroll, scheduling, and loss prevention tasks while maintaining a safe, welcoming store environment.