Assistant Store Manager — Lead Operations & Service

SmartRecruiters, Inc.; Bethalto (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an Assistant Manager in Bethalto to oversee daily store operations and lead the team. You will manage shifts, handle cash, and ensure excellent customer service while supporting sales targets.

The role requires supervisory experience in a fast-paced environment, strong leadership, and the ability to multitask. Evening, weekend, and holiday availability are expected, with emphasis on operational efficiency and team development.

Qualifications

• Supervisory or management experience in a fast-paced environment.
• Excellent customer service orientation.

Responsibilities

• Oversee daily store operations and ensure efficient workflow.
• Manage and motivate team members to maintain high performance standards.
• Run shifts, including opening and closing procedures.
• Handle cash management and financial transactions accurately.
• Interact with customers to resolve issues and enhance their experience.
• Assist in inventory management and stock control.
• Implement and maintain company policies and procedures.
• Train and develop new team members.
• Collaborate with the store manager to achieve sales targets and improve store performance.
• Ensure cleanliness and organization of the store at all times.
• Assist in answering phones and taking orders.
• Proven experience in a supervisory or management role, preferably in the food service industry.
• Strong leadership and team management skills.
• Excellent customer service orientation with a friendly and professional demeanor.
• Proficiency in cash handling and basic math skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on operational efficiency.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Physical ability to lift up to 25 pounds and stand for extended periods.
• High school diploma or equivalent; further education is a plus.
• Proficiency in using point-of-sale systems and basic computer skills.

Skills

Leadership

Customer service

Cash handling

Communication

Problem-solving

Team management

Multitasking

Interpersonal skills

Basic math

Education

High school diploma

Tools

POS systems

Basic computer skills

Job description

SmartRecruiters, Inc. is seeking an Assistant Manager in Bethalto to oversee daily store operations and lead the team. You will manage shifts, handle cash, and ensure excellent customer service while supporting sales targets.

The role requires supervisory experience in a fast-paced environment, strong leadership, and the ability to multitask. Evening, weekend, and holiday availability are expected, with emphasis on operational efficiency and team development.