Assistant Store Manager - Lead Operations & Customer Service

SonicJobs Inc.; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in Fort Worth, TX. The role emphasizes maintaining stock, merchandising, and guiding store associates to meet performance standards.

The ideal candidate has retail management experience, strong communication, and a customer-focused mindset, with the ability to lift 55 lbs and work in a fast-paced environment.

Qualifications

• High school diploma or equivalent; ability to read and explain directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Team-oriented with the ability to work in a fast-paced environment.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional fixtures and displays for effective merchandising.
• Assist in ordering merchandise, handle damaged goods, and manage records (payroll, scheduling, cash deposits).
• Maintain clean, well-stocked store areas and secure assets including cash.
• Enforce policies, safety guidelines, and supervise/train Store Associates.
• Foster a positive, safe, and respectful environment for customers and staff.
• Ensure store cleanliness, restocking bathrooms, sweeping and mopping floors, taking out trash.
• Other duties as assigned by the Store Manager.

Skills

Communication skills

Interpersonal skills

Written skills

Team oriented

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in Fort Worth, TX. The role emphasizes maintaining stock, merchandising, and guiding store associates to meet performance standards.

The ideal candidate has retail management experience, strong communication, and a customer-focused mindset, with the ability to lift 55 lbs and work in a fast-paced environment.