Assistant Store Manager: Lead Ops & Customer Experience

Dollar Tree Stores INC; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance And much more!

Job summary

Dollar Tree Stores INC in Fort Worth, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities, help customers, and ensure the sales floor and stockroom run smoothly.

The role requires strong communication, leadership, and organizational skills, with a focus on creating a positive, safe environment and meeting company standards.

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.
• High school diploma or equivalent is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and related communications for store activities.
• Maintain promotional fixtures and displays for store-fronts.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, cash handling, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including cash.
• Adhere to policies and safety guidelines and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness, bathrooms, floors, trash, and overall neatness.
• Other duties as assigned.

Skills

Communication skills

Teamwork

Customer service

Organizational skills

Problem solving

Decision making

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Fort Worth, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities, help customers, and ensure the sales floor and stockroom run smoothly.

The role requires strong communication, leadership, and organizational skills, with a focus on creating a positive, safe environment and meeting company standards.