Assistant Store Manager — Lead Guest Experience & Growth

7 Leaves Cafe; Fountain Valley (CA); Sur place; USD 29 000 - 30 000; Plein temps

Avantages offerts par ce poste

Team Member Discounts

Comprehensive Benefits

Leadership Development

Supportive, Creative Culture

Résumé du poste

7 Leaves Café in Fountain Valley, CA, is seeking an Assistant Store Manager who will support the Store Manager in daily operations, lead by example on the floor, and help develop a high-performing team in a fast-paced hospitality environment.

This role emphasizes guest experiences, product quality, inventory, scheduling, coaching, and promoting a customer-first culture while growing into broader leadership responsibilities within the district.

Qualifications

• 6 months–1 year of customer service experience, preferably in retail or food service; leadership or key-holder experience preferred.
• Must be able to work at assigned locations within the district or county, as needed.
• Strong communication, problem-solving, interpersonal, and organizational skills.

Responsabilités

• Team Leadership & Staff Support: Hire, onboard, train and schedule staff; provide mentorship and ongoing feedback.
• Customer Experience: Deliver exceptional service, handle concerns, and execute promotions and loyalty programs.
• Operations & Store Environment: Ensure policies, cleanliness, safety, and inventory control.
• Sales & Business Performance: Monitor daily sales and labor, assist with cash handling and reporting.
• Training & Development: Coach staff to uphold 7 Leaves Café standards.
• Marketing & Community Engagement: Support promotions and local events.
• Reporting & Administrative Support: Prepare sales, labor, and inventory reports.
• Leadership Support: Step in during absences and align with leadership on goals.

Connaissances

Customer service

Leadership

Hiring & onboarding

Staff development

Scheduling

Communication

Description du poste

7 Leaves Café in Fountain Valley, CA, is seeking an Assistant Store Manager who will support the Store Manager in daily operations, lead by example on the floor, and help develop a high-performing team in a fast-paced hospitality environment.

This role emphasizes guest experiences, product quality, inventory, scheduling, coaching, and promoting a customer-first culture while growing into broader leadership responsibilities within the district.