Assistant Store Manager - Lead, Elevate Customer Experience

Free People; Walnut Creek (CA); On-site; USD 37,195 - 39,950; Full time

Benefits offered by this job

Employee discounts

Medical, dental, vision coverage

Retirement savings plan

Job summary

Free People in Walnut Creek, California is seeking an Assistant Store Manager to support selling, service and operations in an engaging store environment. You will help develop others, work with leaders, and ensure store operations and visual standards are maintained.

The role emphasizes brand experience, team leadership, scheduling and payroll, and seamless omni-channel order processing to drive store profitability.

Qualifications

• 1+ years store leadership experience.
• Ability to work flexible hours including nights, weekends and holidays.
• Love for the FP brand and customer service excellence.
• Proactive, eager to learn and grow within the organization.
• Ability to work as part of a collaborative team.

Responsibilities

• Guide the team to prioritize customer service and styling to drive store metrics.
• Act as manager-on-duty, driving engagement and a collaborative selling environment.
• Support recruiting, onboarding, and retention of top talent.
• Manage daily operations, scheduling, payroll, and visual standards.
• Ensure omni-channel order processing and inventory accuracy.

Skills

Store leadership

Team player

Flexible hours

Brand passion

Customer service

Job description

Free People in Walnut Creek, California is seeking an Assistant Store Manager to support selling, service and operations in an engaging store environment. You will help develop others, work with leaders, and ensure store operations and visual standards are maintained.

The role emphasizes brand experience, team leadership, scheduling and payroll, and seamless omni-channel order processing to drive store profitability.