Assistant Store Manager: Lead Customer Experience & Ops

O'Reilly Auto Parts; Ocean Springs (MS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

An automotive parts retailer in Ocean Springs seeks an Assistant Store Manager. This role supports the Store Manager in sales and operations. You will lead the store team, manage customer service, and assist in hiring and training. The ideal candidate has relevant certifications and strong customer service skills. Competitive wages and benefits are offered, including medical, dental, and vision insurance. Bilingual candidates are encouraged to apply.

Qualifications

• Bilingual candidates encouraged to apply.
• Experience in customer service and retail management is preferred.

Responsibilities

• Lead store team members in delivering excellent customer service.
• Supervise customer service levels on the retail showroom.
• Assist in hiring and training processes for new team members.

Skills

Sales Specialist Training

Assistant Manager Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

An automotive parts retailer in Ocean Springs seeks an Assistant Store Manager. This role supports the Store Manager in sales and operations. You will lead the store team, manage customer service, and assist in hiring and training. The ideal candidate has relevant certifications and strong customer service skills. Competitive wages and benefits are offered, including medical, dental, and vision insurance. Bilingual candidates are encouraged to apply.