Assistant Store Manager: Customer Experience Leader

O'Reilly Auto Parts; Harmony Township (PA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Health insurance

401k with employer contributions

Tuition educational assistance

Job summary

An automotive parts retailer is seeking an Assistant Store Manager to support the Store Manager in day-to-day operations. Responsibilities include leading the team in providing excellent customer service, managing staffing needs, and overseeing store operations in the Manager's absence. The ideal candidate will hold relevant certifications and have strong leadership skills. The position offers competitive wages, a stock purchase plan, and comprehensive benefits including medical, dental, and vision insurance.

Qualifications

• Assist Store Manager in daily operations and staff management.
• Supervise team members ensuring high customer service standards.
• Participate in hiring and training processes.

Responsibilities

• Lead store team in excellent customer service.
• Supervise customer service programs.
• Assist in staffing and scheduling the retail sales counter.
• Manage store operations during Store Manager’s absence.
• Ensure efficient processing of online orders and returns.
• Perform store opening and closing procedures.

Skills

Customer service

Team leadership

Sales management

Bilingual communication

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

An automotive parts retailer is seeking an Assistant Store Manager to support the Store Manager in day-to-day operations. Responsibilities include leading the team in providing excellent customer service, managing staffing needs, and overseeing store operations in the Manager's absence. The ideal candidate will hold relevant certifications and have strong leadership skills. The position offers competitive wages, a stock purchase plan, and comprehensive benefits including medical, dental, and vision insurance.