Assistant Store Manager: Lead Customer Experience & Ops

O'Reilly Auto Parts; Morehead City (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer in Morehead City, North Carolina is seeking an Assistant Store Manager. In this role, you will support the Store Manager in operations, lead a team to ensure excellent customer service, and manage store functions in their absence. Ideal candidates will have relevant certifications, strong leadership skills, and preferably be bilingual, particularly in Spanish. The position comes with competitive wages and benefits including a 401k plan and medical insurance.

Qualifications

• Experience in retail management and customer service.
• Ability to lead a team and drive sales.
• Fluency in Spanish is highly desired.

Responsibilities

• Support the Store Manager in daily operations.
• Lead team members in customer service excellence.
• Assist in hiring and training new employees.
• Ensure operational tasks are completed efficiently.

Skills

Customer service excellence

Team leadership

Sales strategy execution

Bilingual communication

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Tools

Point of Sale systems

Customer service programs (Hi5, Rock the Call)

Job description

A leading auto parts retailer in Morehead City, North Carolina is seeking an Assistant Store Manager. In this role, you will support the Store Manager in operations, lead a team to ensure excellent customer service, and manage store functions in their absence. Ideal candidates will have relevant certifications, strong leadership skills, and preferably be bilingual, particularly in Spanish. The position comes with competitive wages and benefits including a 401k plan and medical insurance.