Assistant Store Manager — Lead Customer Experience & Ops

Reid Stores LLC; Custer City (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Company discounts

Fuel discounts

Paid time off

401K

Referral bonus

Job summary

Crosby’s is seeking a motivated and dependable Assistant Store Manager to help lead daily store operations, supporting the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service.

This role involves supervising team members, maintaining high standards, assisting with scheduling, inventory, and cash handling, and ensuring compliance with food safety and store regulations.

Qualifications

• Minimum High School Diploma or equivalent.
• 21 years of age and able to work at least 40 hours/week, including weekends.
• Serve Safe certification preferred.
• Valid driver’s license and reliable transportation.
• Experience in customer service and cash handling.
• Familiarity with POS and store operations.

Responsibilities

• Lead daily store operations and assist Team Leader.
• Deliver prompt, friendly customer service and resolve issues.
• Assist with scheduling and staffing levels.
• Support inventory, merchandising and promotions.
• Maintain cleanliness, brand standards and food safety compliance.
• Assist with cash handling, deposits, and payroll reporting.
• Foster a positive, team-oriented work environment.

Skills

Customer service

Team leadership

Cash handling

POS systems

Valid driver's license

Serve Safe certification

Education

High School Diploma or equivalent

Tools

POS software

Job description

Crosby’s is seeking a motivated and dependable Assistant Store Manager to help lead daily store operations, supporting the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service.

This role involves supervising team members, maintaining high standards, assisting with scheduling, inventory, and cash handling, and ensuring compliance with food safety and store regulations.