Assistant Store Manager: Lead, Coach & Grow Teams

Caliber Car Wash; Durham (NC); On-site; USD 21,000 - 25,000; Full time

Job summary

Caliber Car Wash in Durham, NC is seeking a full-time Assistant Store Manager to run its state-of-the-art express tunnel car wash. A minimum of two years of customer service management experience is required.

You will train and coach staff, resolve customer questions or complaints, and communicate company goals to branch staff to drive growth. If you are proactive, detail-oriented, and seeking a long-term career, this could be the role for you.

Qualifications

• Minimum of two years of customer service management experience.
• Ability to train and develop staff for performance improvements.
• Strong focus on customer satisfaction and operational excellence.

Responsibilities

• Train, and coach staff to achieve top performance and develop employees for future growth
• Investigate and resolve any customer questions, problems, or complaints
• Communicate all company goals to branch staff
• Ensure the growth of the business and be committed to the company’s success

Skills

Customer service management

Staff coaching

Job description

Caliber Car Wash in Durham, NC is seeking a full-time Assistant Store Manager to run its state-of-the-art express tunnel car wash. A minimum of two years of customer service management experience is required.

You will train and coach staff, resolve customer questions or complaints, and communicate company goals to branch staff to drive growth. If you are proactive, detail-oriented, and seeking a long-term career, this could be the role for you.