Part-Time Customer Experience & Membership Specialist

Caliber Car Wash; Durham (NC); Presencial; USD 18.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Vision Insurance

401K with Company Match

Vacation Paid Time Off

On-Demand Pay

Employee Assistance Program

Life Insurance

Pet Insurance

Discounted Tickets

Descripción de la vacante

Caliber Car Wash is seeking a Part-Time Site Experience Attendant in Durham, NC. You will greet customers, explain wash packages and Limitless Wash Club memberships, process transactions, and support tunnel, lot, and customer-service operations. The role rotates across areas, emphasizes safety, and offers a clear path to growth within a growing company.

Must enjoy outdoor work and delivering great service. Join a team committed to customer satisfaction, with ongoing training and opportunities to

Formación

• High school diploma or equivalent preferred.
• Previous customer service, retail, hospitality, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Positive attitude with a passion for serving customers.
• Comfortable recommending memberships and additional services.
• Ability to work both independently and as part of a team.
• Strong attention to safety and operational procedures.
• Dependable with excellent attendance and punctuality.
• Willingness to work outdoors in varying weather conditions.
• Ability to learn multiple operational functions through cross-training.

Responsabilidades

• Welcome every customer with enthusiasm and professionalism.
• Educate customers on wash packages, Limitless Wash Club memberships, and promotions.
• Recommend products and services based on customer needs.
• Process transactions accurately and efficiently.
• Resolve customer questions and concerns while delivering exceptional service.
• Consistently contribute to membership growth goals.
• Maintain a positive, energetic presence throughout each shift.
• Safely guide vehicles into the wash tunnel.
• Perform loading procedures in accordance with safety standards.
• Monitor tunnel operations to ensure efficient vehicle flow.
• Communicate clearly with customers during the loading process.
• Immediately report equipment or safety concerns.
• Assist customers throughout the vacuum and parking areas.
• Maintain a clean, organized, and welcoming site.
• Empty trash receptacles and replenish amenities.
• Perform routine housekeeping throughout the site and grounds.
• Ensure all customer-facing areas reflect Caliber's standards.
• Rotate between customer engagement, sales, tunnel operations, and lot responsibilities.
• Adapt to changing business needs and staffing priorities.
• Support fellow team members to ensure smooth daily operations.
• Participate in ongoing training and development opportunities.
• Demonstrate flexibility and a team-first attitude.
• Follow all company safety policies and operating procedures.
• Maintain a clean, safe working environment.
• Wear required personal protective equipment.
• Immediately report unsafe conditions or incidents.
• Protect company assets and uphold operational standards.

Conocimientos

Customer service

Communication

Teamwork

Attendance

Safety awareness

Outdoor work

Educación

HS diploma or equivalent

Descripción del empleo

Caliber Car Wash is seeking a Part-Time Site Experience Attendant in Durham, NC. You will greet customers, explain wash packages and Limitless Wash Club memberships, process transactions, and support tunnel, lot, and customer-service operations. The role rotates across areas, emphasizes safety, and offers a clear path to growth within a growing company.

Must enjoy outdoor work and delivering great service. Join a team committed to customer satisfaction, with ongoing training and opportunities to