Assistant Site Manager

Caliber Car Wash; Durham (NC); On-site; USD 21,000 - 25,000; Full time

Job summary

Caliber Car Wash in Durham, NC is seeking a full-time Assistant Store Manager to run its state-of-the-art express tunnel car wash. A minimum of two years of customer service management experience is required.

You will train and coach staff, resolve customer questions or complaints, and communicate company goals to branch staff to drive growth. If you are proactive, detail-oriented, and seeking a long-term career, this could be the role for you.

Qualifications

• Minimum of two years of customer service management experience.
• Ability to train and develop staff for performance improvements.
• Strong focus on customer satisfaction and operational excellence.

Responsibilities

• Train, and coach staff to achieve top performance and develop employees for future growth
• Investigate and resolve any customer questions, problems, or complaints
• Communicate all company goals to branch staff
• Ensure the growth of the business and be committed to the company’s success

Skills

Customer service management

Staff coaching

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Durham, NC, US

Salary Range: $15.00 To $18.00 Hourly

Company Overview

Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; "we need to talk!”

Our Purpose:

Caliber exists to Improve People’s Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience.

Duties & Responsibilities:

Train, and coach staff to achieve top performance and develop employees for future growth

Investigate and resolve any customer questions, problems, or complaints

Communicate all company goals to branch staff

Ensure the growth of the business and be committed to the company’s success

Experience:

Caliber Car Wash is seeking to hire a full-time Assistant Store Manager with a minimum of two years of customer service management experience to operate its brand new our state -of-the-art express tunnel car wash . The Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction.

We are looking for someone who wants to find a long-term career and grow with the company. If you have a good attitude and a strong work ethic, this might be the job for you. Strong attention to detail and seeing things through to completion are a must .

Requirements:

Have a minimum of 2 years’ management experience; service industry experience strongly preferred

Demonstrate the ability to develop and train workforce, build relationships, and get results through others

Be proactive in developing and utilizing effective strategies to meet client and internal deadlines

Be passion…