Assistant Store Manager - King's Shop HI

TravisMathew Apparel; Waikoloa (HI); On-site; USD 36,000 - 37,000; Full time

Job summary

TravisMathew is seeking an Assistant Store Manager to support day-to-day retail operations at our Waikoloa store, focusing on sales, service, and team leadership.

You will recruit, train, and coach staff, implement merchandising and CRM initiatives, and ensure store cleanliness and inventory control, while delivering exceptional client experiences.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• Minimum 3 years’ experience in a client service-related capacity.
• Minimum 2 years’ experience in retail store management.

Responsibilities

• Provide approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales.
• Assist in recruiting and training a team of support managers and client experience focused associates.
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures.
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage inventory control procedures including product receipt, transfers and returns.

Skills

POS systems

Merchandising

Team leadership

Client service

Microsoft Office

Communication

Education

Bachelor’s Degree in Business or related field

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.ROLES AND RESPONSIBILITIESProvide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional serviceConnect with in-store clients and develop / retain a following of repeat clients to drive salesAssist in developing and implementing strategies to drive sales and key performance indicatorsAssist in recruiting and training a team of support managers and client experience focused associatesTrain and coach team to meet and / or adhere to client service standards and company policies and proceduresCreate and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat businessImplement product and visual merchandising directives and techniques to maximize space and drive salesManage inventory control procedures including product receipt, transfers and returnsManage and maintain store cleanliness and organization, including front of house and stock spaceFoster a work environment focused on teamwork and productivityTECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Proficient in Microsoft ApplicationsProficient in point-of-sale (POS) systemsProficient in back-office operations managementProficient in visual merchandisingAbility to recruit, train, manage and develop a teamAbility to work effectively and collaboratively with cross-functional teams and stakeholdersAbility to make decisions independently, or escalate when applicableAbility to work non-traditional hours; weekends, evenings and holidaysStrong written and verbal communication skillsEDUCATION AND EXPERIENCEBachelor’s Degree in Business or related field preferredMinimum 3 years’ experience in a client service-related capacityMinimum 2 years’ experience in retail store managementPHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)Work is performed in a retail environment / storeWalk, sit, stand, bend, reach and move continually during working hours26.00 - 27.30 - 28.60 USD HourlyIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.TravisMathew is an Equal Employment Opportunity