Asst. Store Manager Fashion Island

TravisMathew, LLC; United States; On-site; USD 21,000 - 34,000; Full time

Job summary

TravisMathew is seeking an Assistant Store Manager to support daily retail operations across sales, service, and team leadership. You will drive sales, develop repeat clients, and ensure operational excellence in store performance.

Role requires coaching staff, implementing merchandising directives, and overseeing inventory, events, and CRM activities to foster teamwork and superior customer experiences.

Qualifications

• Bachelor’s degree in business or related field preferred.
• Minimum 3 years’ client service experience.
• Minimum 2 years’ retail store management experience.

Responsibilities

• Provide sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop repeat clients.
• Assist in strategies to drive sales and KPIs.
• Recruit and train a team of support managers and client-experience associates.
• Coach team to meet client service standards and policies.
• Create and manage in-store events, marketing and CRM activity.
• Implement visual merchandising to maximize space and drive sales.
• Manage inventory receipts, transfers and returns.

Skills

Sales excellence

Client relationships

Team leadership

Merchandising

Inventory management

POS mastery

Communication

Education

Bachelor’s Degree in Business

Tools

POS systems

Microsoft Office

Back-office software

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life - plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

Assistant Store Manager

The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.

Roles and Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales
• Assist in developing and implementing strategies to drive sales and key performance indicators
• Assist in recruiting and training a team of support managers and client experience focused associates
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space
• Foster a work environment focused on teamwork and productivity

Technical Competencies (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Proficient in back-office operations management
• Proficient in visual merchandising
• Ability to recruit, train, manage and develop a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or elevate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays
• Strong written and verbal communication skills

Education and Experience

• Bachelor’s Degree in Business or related field preferred
• Minimum 3 years’ experience in a client service-related capacity
• Minimum 2 years’ experience in retail store management

Physical Requirements / Work Environment (if applicable)

Work is performed in a retail environment / store Walk, sit, stand, bend, reach and move continually during working hours

Disclaimer

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

0.00 - 0.00 - 0.00 USD Hourly

TravisMathew is an Equal Employment Opportunity