Assistant Store Manager II - Ops & Customer Experience

Dollar Tree, Inc.; Kennett Square (Chester County); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. You will assist with day-to-day store activities, support the Store Manager, and ensure a clean, welcoming shopping environment.

This role emphasizes leadership, safety, and loss prevention, with responsibilities including opening/closing, staff training, and maintaining promotions. A strong commitment to customer service is essential.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail or grocery environment preferred.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and problem-solving skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures and ensure safety guidelines are followed.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste.
• Other duties as assigned.

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. You will assist with day-to-day store activities, support the Store Manager, and ensure a clean, welcoming shopping environment.

This role emphasizes leadership, safety, and loss prevention, with responsibilities including opening/closing, staff training, and maintaining promotions. A strong commitment to customer service is essential.