Assistant Store Manager II — Lead Ops & Customer Experience

Dollar Tree Stores INC; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is hiring an Assistant Store Manager in Birmingham, AL to oversee daily store operations, enhance customer service, and support team development. The role focuses on process adherence, merchandise flow, and working in a fast-paced, high-energy retail environment.

You will lead associates, ensure safety and cleanliness, manage opening/closing, and collaborate with the Store Manager on staff training and performance. A strong communication mindset is essential for success.

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Store management experience in retail, grocery, or drug store environment is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Communication

Interpersonal skills

Written skills

Store management

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is hiring an Assistant Store Manager in Birmingham, AL to oversee daily store operations, enhance customer service, and support team development. The role focuses on process adherence, merchandise flow, and working in a fast-paced, high-energy retail environment.

You will lead associates, ensure safety and cleanliness, manage opening/closing, and collaborate with the Store Manager on staff training and performance. A strong communication mindset is essential for success.