Assistant Store Manager II - Lead Operations & Service

Dollar Tree Stores; Johnson City (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Johnson City, TN seeks an Assistant Store Manager to oversee daily store operations, customer service, and team development. You will assist with opening/closing, merchandising, scheduling, and loss prevention to meet company standards.

Ideal candidates have strong communication, organizational, and leadership skills, with prior store management experience in retail. This full-time role offers growth opportunities and a supportive team environment.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and meet demands of frequent movement and lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives related to store activities.
• Maintain promotional displays and store-front fixtures.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash handling), and loss prevention.
• Maintain clean and organized store areas.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure staff follow policies.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Ensure cleanliness of the store, restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat.
• Other duties as assigned.

Skills

Customer service

Team development

Strong communication

Operations management

Leadership

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Johnson City, TN seeks an Assistant Store Manager to oversee daily store operations, customer service, and team development. You will assist with opening/closing, merchandising, scheduling, and loss prevention to meet company standards.

Ideal candidates have strong communication, organizational, and leadership skills, with prior store management experience in retail. This full-time role offers growth opportunities and a supportive team environment.