Assistant Store Manager II - Elevate Customer Experience

Family Dollar; Lexington (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Lexington, MS is seeking a motivated team member to support store functions and assist customers with a positive, friendly attitude. You will help organize merchandise, process directives, and maintain displays while ensuring safety and a clean, well-kept store environment.

The role involves opening/closing duties, assisting in ordering, and supporting the Store Manager with training and development of associates. A strong commitment to customer service and teamwork is essential.

Qualifications

• High school diploma or equivalent preferred.
• Retail store management experience preferred.
• Ability to lift up to 55 lbs and frequent standing/walking.
• Strong communication, interpersonal and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record-keeping, and loss prevention.
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety guidelines and company policies by all associates.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean and restocked bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Communication skills

Team environment

Customer service

Problem solving

Written skills

Reading comprehension

Education

High school diploma or equivalent

Job description

Family Dollar in Lexington, MS is seeking a motivated team member to support store functions and assist customers with a positive, friendly attitude. You will help organize merchandise, process directives, and maintain displays while ensuring safety and a clean, well-kept store environment.

The role involves opening/closing duties, assisting in ordering, and supporting the Store Manager with training and development of associates. A strong commitment to customer service and teamwork is essential.