Assistant Store Manager II — Customer Experience & Ops Leader

Dollar Tree; Harrells (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Harrells, NC is seeking an Assistant Store Manager to assist with everyday store operations, customer service, and team development. You will help supervise staff and ensure the store runs smoothly while upholding company policies and standards.

The role requires strong communication and organizational skills, the ability to lift up to 55 lbs., and a customer‑driven approach. It offers a fast-paced, team‑oriented environment in a brick‑and‑mortar retail setting.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks (standing, walking, etc.).
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment and develop staff.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures.
• Process all corporate directives related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits) and loss prevention.
• Maintain clean, well-stocked store and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness of the store including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Store management

Customer service

Communication

Team development

Physical strength

Written communication

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Harrells, NC is seeking an Assistant Store Manager to assist with everyday store operations, customer service, and team development. You will help supervise staff and ensure the store runs smoothly while upholding company policies and standards.

The role requires strong communication and organizational skills, the ability to lift up to 55 lbs., and a customer‑driven approach. It offers a fast-paced, team‑oriented environment in a brick‑and‑mortar retail setting.