Assistant Store Manager — Growth & Leadership Path

Ccffamilyofbrands; Athens (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

On-the-job training

Learning management system

Cross-brand training

Leadership development

Career advancement

Education reimbursement

Medical insurance options

401(k) plan

Life and AD&D insurance

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off

Job summary

Titlemax in Athens, GA is seeking an Assistant Store Manager to lead daily operations and support customers with financial services. You will drive account management, outreach, and risk controls while developing leadership talents in a fast-paced retail environment.

The role emphasizes hands-on store leadership, customer-centric service, and opportunities to advance within the brand family. In-person full-time schedule with potential for growth.

Qualifications

• High school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications.
• Complete daily call campaigns to market services and nurture relationships.
• Oversee account management and recovery processes while focusing on customer service.
• Maintain customer information in the POS system with accuracy.
• Provide coaching to Customer Service Representatives to ensure quality standards.
• Perform duties outside of the office, including on-site vehicle appraisals and store errands.
• Meet company performance standards through partnerships and in-store/community events.
• Maintain store security and cash handling procedures.

Skills

Customer service

Sales

Supervisory experience

Leadership

Verbal communication

Written communication

POS system

Microsoft Office

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Titlemax in Athens, GA is seeking an Assistant Store Manager to lead daily operations and support customers with financial services. You will drive account management, outreach, and risk controls while developing leadership talents in a fast-paced retail environment.

The role emphasizes hands-on store leadership, customer-centric service, and opportunities to advance within the brand family. In-person full-time schedule with potential for growth.