Assistant Store Manager: Growth Leader, Flexible Hours

Carter's, Inc.; Rockwall (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Carter's, Inc. in Rockwall, TX is seeking an Assistant Store Manager to lead a busy kids apparel store. You’ll greet customers, coach staff, and ensure a welcoming, inclusive environment while delivering outstanding service and product knowledge.

You’ll assist with scheduling, training, and performance feedback, drive KPIs, handle merchandising, and partner with the Store Manager to build a strong team that supports families.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong customer focus and leadership abilities.
• Ability to train and develop staff and foster a welcoming environment.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer service

Communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's, Inc. in Rockwall, TX is seeking an Assistant Store Manager to lead a busy kids apparel store. You’ll greet customers, coach staff, and ensure a welcoming, inclusive environment while delivering outstanding service and product knowledge.

You’ll assist with scheduling, training, and performance feedback, drive KPIs, handle merchandising, and partner with the Store Manager to build a strong team that supports families.