Assistant Store Manager — Grow the Maker Community

Shop Makers; Seattle (WA); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Company Paid Sick Time

Performance Bonus

Medical (health + dental)

Employee discounts

Job summary

Shop Makers in Seattle is seeking an Assistant Store Manager for our Pike Street flagship. You’ll lead a team of 8–12, support artisan partnerships, and ensure exceptional customer experiences in a busy, local-maker environment.

Responsibilities include recruiting and onboarding new artisans, training staff, scheduling, and maintaining visual merchandising. You’ll collaborate with leadership to drive sales, mentor your team, and uphold Makers’ values of community and transparency.

Qualifications

• High school diploma, GED, or equivalent experience.
• Knowledge of customer service principles and processes.
• 2+ years’ experience in sales, retail, or customer service environments.
• Business administration proficiency a plus.
• Experience in team leadership & facilitation of work.

Responsibilities

• Assist with recruiting and onboarding new artisans, keeping vendor occupancy at 97%+.
• Support Makers during move-in/out, providing guidance, feedback, and completing data entry in Google Sheets & Paperform.
• Build strong connections with vendors, ensuring they feel supported in-store and by email.
• Assist the Store Manager with hiring, training, and onboarding new team members.
• Help create schedules to ensure the store is fully staffed while staying on budget.
• Motivate and inspire your team to deliver outstanding customer and vendor experiences.

Skills

Customer service

Sales experience

Team leadership

Business administration

Education

High school diploma or GED

Job description

Shop Makers in Seattle is seeking an Assistant Store Manager for our Pike Street flagship. You’ll lead a team of 8–12, support artisan partnerships, and ensure exceptional customer experiences in a busy, local-maker environment.

Responsibilities include recruiting and onboarding new artisans, training staff, scheduling, and maintaining visual merchandising. You’ll collaborate with leadership to drive sales, mentor your team, and uphold Makers’ values of community and transparency.