Assistant Manager - Santana Row

Makers Market

San Jose (CA)

On-site

USD 27,552 - 35,817

Full time

14 days+

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Job summary

A vibrant retail brand in San Jose is seeking an experienced Assistant Store Manager to oversee daily operations. You will help achieve sales goals, manage staff, and create an inviting shopping experience. Ideal candidates will have a strong retail background, proven sales skills, and a passion for handmade products. This is a full-time position with a dynamic team dedicated to supporting American small businesses.

Qualifications

Minimum 3 years in retail, preferably with a specialty or boutique retailer.
Proven track record of achieving sales goals.
Excellent organizational skills and attention to detail.

Responsibilities

Ensure sales goals are met while training staff.
Maintain a friendly presence on the sales floor.
Serve as brand ambassador by engaging customers.

Skills

Retail experience

Customer service

Sales achievement

Problem solving

Creativity

Education

Bachelor’s degree in Business, Merchandising, or Art

Job description

5 days ago Be among the first 25 applicants

This range is provided by Makers Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $26.00/hr

Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you!

Our Assistant Store Manager helps set the tone for the store and our team. As the face and voice of Makers Market, you will bring our brand to life while also creating an inspiring and memorable experience for our customers. As Assistant Manager, you will help manage the day-to-day functions of the store alongside the Store Manager, including achieving sales goals, staff management, education and training, customer service, visual merchandising, and maintaining brand standards.

Makers Market is growing both online and in brick-and-mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.

What You’ll Need - Job Requirements

Minimum 3 years in Retail, preferably with a specialty or boutique retailer.
Preferably a bachelor’s degree in Business, Merchandising, or Art.
Proven track record of achieving sales goals.
Creative.
A good sense of style and aesthetics.
A passion for handmade products, Made in America, and Maker Movement. Appreciation of good craftsmanship and design.
Self-starter. Resourceful and excellent problem solver.
Superior customer service and relationship building skills. A friendly, helpful disposition. Enjoy interacting with people in a genuine and energetic way.
Excellent organizational skills and attention to detail.
Motivated to set and reach goals.
Reliable, dedicated, and loyal.
Can-do attitude, team player, and willing to do what is needed to make the business successful.
Flexible with availability to work evenings, weekends, and holidays when needed.

What You’ll Do - Job Responsibilities

Help the store manager ensure sales goals are met, while also meeting own sales objectives. This may involve ongoing staff training, feedback on merchandise needs, partnering with other local businesses, and community outreach.
Maintain a strong and friendly presence on the sales floor. Lead other staff by example.
Assist with merchandising the store to support our hip, stylish aesthetic.
Serve as brand ambassador by engaging customers, sharing company mission and providing product knowledge.
Take the lead sales role in the store daily.
Help train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities.
Assist the store manager with running the day-to-day Store Operations (including opening/closing, cash reconciliation, cleaning and light maintenance)
Maintain store environment. Ensure front and back of the store stays organized and clean and merchandising stays fresh and inviting.
Help supervise special events such as Maker Trunk Shows and Outdoor Craft Fairs
Ensure all incoming shipments are reconciled, signed off, and properly priced.
Maintain Inventory accuracy. Assist with product shipments and monitoring back stock levels.
Discuss sales analytics with Manager and contribute ideas for team improvement.
Grow clientele through capturing customer emails, developing customer relationships, and building brand awareness
Coaching and developing a high level of salesmanship and maker knowledge in staff.
Oversee and execute weekly stock counts.
Follow-up on special customer orders.
Communicate with makers when needed.