Assistant Store Manager — Grow, Lead & Delight Customers

Dollar Tree Stores INC; Franklin (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to assist with store operations, customer service and team development in Franklin, IN. You will help supervise staff, organize merchandise, and ensure daily tasks run smoothly.

The role emphasizes strong communication and leadership, with a focus on safety, inventory control, and exceptional customer service to support a well-run store.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure associates follow them.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, bathrooms, floors, and waste areas.

Skills

Communication skills

Interpersonal skills

Written skills

Customer service

Organizational skills

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to assist with store operations, customer service and team development in Franklin, IN. You will help supervise staff, organize merchandise, and ensure daily tasks run smoothly.

The role emphasizes strong communication and leadership, with a focus on safety, inventory control, and exceptional customer service to support a well-run store.