Assistant Store Manager (Full Time)

PetPeople; Hudson (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Retirement savings plan

Paid time off

Associate discount

Job summary

A leading pet retail supply store in Hudson, Ohio seeks a passionate individual for a mid-senior level role focused on building customer relationships and leading store operations. Responsibilities include training a team of associates, ensuring compliance with company policies, and fostering community partnerships. Ideal candidates will have a love for pets, strong leadership skills, and at least one year of retail management experience. Competitive compensation and benefits package offered.

Qualifications

• A love of pets and a genuine interest in animal nutrition and welfare.
• Minimum of 1 year of experience in retail management, preferably in the pet industry.
• Energy, enthusiasm and strong leadership skills to drive results.
• Ability to act with honesty, integrity, fairness and mutual respect.
• Foster an environment of collaboration, responsibility and accountability.
• Ability to multi‑task and work in a fast paced, multiple priority environment.
• Ability to move merchandise up to 50lbs. frequently.
• Communication and problem solving skills.
• A minimum of 1 year of experience in retail management (pet industry a plus) required.

Responsibilities

• Build enduring customer relationships.
• Support store operations and achieve performance objectives.
• Train and motivate a team of pet enthusiasts.
• Maintain open communication with the Store Manager.

Skills

Customer service

Leadership

Communication skills

Problem solving

Hiring & coaching

Multi-tasking

Pet industry knowledge

Integrity

Education

High school diploma or equivalent

Job description

At PetPeople, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go-to local pet retail supply store for our communities. We believe these products improve the health and well‑being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long‑term relationships.

Responsibilities

• Role models the PetPeople Experience through building enduring customer relationships.
• Supports all aspects of store operations along with the Store Manager to achieve performance objectives established for the store in areas of customer engagement, driving sales, productivity, presentation, payroll, inventory, etc.
• Seeks out and builds community partnerships with animal welfare groups and related business partners.
• Accurately updates and completes paperwork, reporting and POS transactions.
• Assists in identifying, interviewing and selecting talent.
• Works with Store Manager to onboard, train, coach/develop, manage and motivate a team of pet enthusiasts (6‑8 associates) in building customer relationships, sales, store operations, merchandising.
• Maintains continuous and open communication with the Store Manager on all aspects of the store operations.
• Ensures compliance with all company policies, procedures and directives.
• Celebrates successes.
• Loves what you do!

Qualifications

• A love of pets and a genuine interest in animal nutrition and welfare.
• A strong focus on building customer relationships through excellent customer service.
• Energy, enthusiasm and strong leadership skills to drive results.
• Ability to act with honesty, integrity, fairness and mutual respect.
• Foster an environment of collaboration, responsibility and accountability.
• Ability to multi‑task and work in a fast paced, multiple priority environment.
• Ability to move merchandise up to 50lbs. frequently.
• Communication and problem solving skills.
• A minimum of 1 year of experience in retail management (pet industry a plus) required.

We offer a competitive compensation and benefits package that includes medical, dental, vision, disability and life insurance, company matched retirement savings plan, paid time off, and a great associate discount.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

• Sales and Business Development

Industries

• Retail